Thursday, June 6, 2013

How to Improve a Call to Action on Your Website

Are you getting the traffic to your website you deserve? You might have terrific visuals and engaging content but there is a key element that could be affecting your conversions. That would be the call-to-action.

This is where you encourage your potential customer to do what you want them to do – either to buy something, signup for an email newsletter or ask for more information.  It doesn't matter if you're selling goods or services a potential buyer always needs that extra little push.

You can improve your call to action by following these helpful tips:

Have an action button: Instead of burying your call to action within an article, why not have a separate free-floating button? Click here for more information. Buy now. Add to cart. Order today. Those are all wonderful examples of action buttons. Even something as simple as "Get a Free Quote" can provoke your customer into action. Besides, we all like pushing buttons!

Have the right color: You don't have time to test several shades of a color for an action button so you'll just have to rely on what has worked in the past. Orange, red and green have been shown to boost conversion rates. Don't ask for an explanation; just use them!

Have your CTA appear at the right time: Nobody wants to be hit over the head with a hard sale right out of the box. That's why your call to action needs to be properly placed within the customer’s buying cycle. Let your customer get some information before asking them to act.

Have a clear design: This is obviously more important with selling a product then a service. When you've got a tangible good to sell make sure the graphics lets everyone see exactly what they are getting. For instance, suppose you're selling a program that includes a DVD and a booklet. Show a picture of the box, the DVD and the booklet. The more visuals you can show, the stronger position you'll be into close the sale.

Give a freebie: Provide something for the new prospect free of charge so that they get a taste of what you offer. Remember, reduce the risk for your prospect to purchase.  

Have some whitespace: You don't need to clutter up your website with copy and graphics to get your point across. Perhaps placing your call to action in some open whitespace will actually draw more attention to it.

All of these tips are meant to be experimented with. Mix it up and track your analytics. The more you test, the better off you'll be to find the right call to action that converts well for your business. 

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