Wednesday, November 4, 2009

How a Virtual Phone System can give your company a competitive edge – without having to spend big bucks

As the Internet brings the world closer and closer together, it’s impossible for a small business to see its competition purely at a local level.  Instead, competition has now grown to be national or international in scope, and your small business needs to have infrastructure in place to maintain a competitive edge over the competition.

One great tool in retaining that edge is by using a Virtual Phone System.  The basic concept of a Virtual Phone System is simple: instead of having your customers contact you and your employees at different phone numbers (sometimes in different area codes, depending on the nature of your business), a Virtual Phone System brings your whole network together, under one phone number.

Your client’s calls are answered by a virtual receptionist, who then routes the customer to the correct extension.  Besides the obvious streamlining for your customer, this method provides a number of additional benefits to make your company competitive on a national level:
  • Always in contact, no matter where you are: With a Virtual Phone System, you can change the phone number your extension routes to instantly.  That means you can always be in contact with your customers, no matter if you’re in the office, or on your mobile. 
  • Give a big company feel: Having all of your employees under one joint number gives your customers a “big company” feel – no matter if your employees are in the same office as you, or half way around the world.
Q&A extensions to free you up from unnecessary phone calls: If you have common questions you receive 
  • a number of calls about, a Virtual Phone System can help eliminate the human time required to answer them, with automated Q&A extensions. Your customer can get the answers they need, without ever having to contact you directly.
Ready to gain the competitive edge you need to take your company to the next level?  Then sign up with Virtual Call System today.

Click HERE to sign up now