What happens when a valuable employee
resigns? First, don't panic.
After all, how many times have you moved
from job to job? This is not an uncommon occurrence. Now that you're the boss
you can't just throw a going away party and wish that person well.
There are certain steps you need to go
through to make sure this is a smooth transition and everyone is on the same
page.
Step
1: The Exit Interview

Step
2: Recall the Non-disclosure Agreement
Hopefully, every employee working for your
company signed a non-disclosure agreement before starting work. As they are
leaving, it is a good time to remind them of their obligations under this
contract. Technically, if they signed the agreement you don't have to remind
them because it is legally binding. Just make sure they have a copy before they
head out.
Step
3: Let the Company Know
When a valuable member of your team has
decided to move on it won't be a secret for long. You still want to get out in
front of the news by making some sort of official statement to the rest of the
company either in an email, memo or announcement. Hopefully, there will be an
opportunity for your former employee to train the new hire. You can also have
that going away party to allow everyone a moment of closure. Then it's back to
business.
Step
4: Ask For a Written Duty Log
The employee who is leaving might have
taken on tasks you're not even aware of. It will be a big help if they were to
write down all of their tasks and responsibilities. This is a document they can
hand off to the person taking their place. This log should include all the
usernames, passwords, email accounts and other company online access issues.
This is another reason why you don't want to make this resignation awkward: You
still need that employee's help!
Step
5: Call Up a Recruiter
You should know exactly how much time you
have to fill the position. This doesn't mean you need to rush to find that new
person. Put a recruiter to work to find the best candidate. Perhaps your old
employee might even have a recommendation. If they aren't moving to another
job, you can also leave the door open for future freelance work.
No matter how important this person was to
your business, it's not the end of the world when they leave. You'll press on
and might just find that a new member of the team is just the shot in the arm
your company needs to take it to the next level.
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