Can the success of your business really
come down to a matter of a positive attitude? According to many professionals
the answer is an unequivocal yes!
Whatever you call it, having a positive
attitude is also extremely infectious. This kind of attitude can have an impact
on your customers and your staff. Who do you want to work with? Who do you want
to do business with? How can you have a positive attitude? Consider these
insights:
You
Create Your Attitude
Believe it or not, the power to cultivate a
positive attitude rests within you. No matter what might come your way, you
have the opportunity to frame your reaction. Think about opening presents on
your birthday. You could say, "That's not what I really wanted." Or
"It's about time you got me a present." Or you could say, "I'm
really touched that you thought about me." Here's a hint: the last option
is framing that event with a positive attitude. The next time a crisis happens
at work, no matter how big or small, stop before you react and figure out what
would be the positive approach to that situation. By doing that you're taking
charge of your attitude.
Focus
on the Positive
What do you surround yourself with as you
start your day? Is it the local news full of disasters? Is it websites with
divisive commentary? Take a break from the negative and choose to focus on the
positive. Even something as simple as a daily affirmation calendar can put you
into a good mood. If all else fails, spend time watching cartoons with the
kids. You can't really get angry if SpongeBob is starting your day.
Shut
Down the Complainers
Do you know someone who can suck the energy
out of a room with their negative attitude? Clearly, those folks need to read
this blog post! Short of that, you might want to try and avoid those negative
persons. At the very least you should only take them in small doses. As a
manager is it your responsibility to stop that negativity before it can spread
like a disease through the rest of your staff.
Choose
The Right Words
What is your first response when someone
asks, "How are you doing?" Is it, "I'm hanging in there" or
a "meh?" That's not a positive response. Next time somebody asks them
them, "Outstanding" and mean it! Yes, it can be as simple as flipping
a switch. Change your attitude and watch your business change for the better.
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