Can the success of your business really come down to a matter of a positive attitude? According to many professionals the answer is an unequivocal yes!
Whatever you call it, having a positive attitude is also extremely infectious. This kind of attitude can have an impact on your customers and your staff. Who do you want to work with? Who do you want to do business with? How can you have a positive attitude? Consider these insights:
You Create Your Attitude
Believe it or not, the power to cultivate a positive attitude rests within you. No matter what might come your way, you have the opportunity to frame your reaction. Think about opening presents on your birthday. You could say, "That's not what I really wanted." Or "It's about time you got me a present." Or you could say, "I'm really touched that you thought about me." Here's a hint: the last option is framing that event with a positive attitude. The next time a crisis happens at work, no matter how big or small, stop before you react and figure out what would be the positive approach to that situation. By doing that you're taking charge of your attitude.
Focus on the Positive
What do you surround yourself with as you start your day? Is it the local news full of disasters? Is it websites with divisive commentary? Take a break from the negative and choose to focus on the positive. Even something as simple as a daily affirmation calendar can put you into a good mood. If all else fails, spend time watching cartoons with the kids. You can't really get angry if SpongeBob is starting your day.
Shut Down the Complainers
Do you know someone who can suck the energy out of a room with their negative attitude? Clearly, those folks need to read this blog post! Short of that, you might want to try and avoid those negative persons. At the very least you should only take them in small doses. As a manager is it your responsibility to stop that negativity before it can spread like a disease through the rest of your staff.
Choose The Right Words
What is your first response when someone asks, "How are you doing?" Is it, "I'm hanging in there" or a "meh?" That's not a positive response. Next time somebody asks them them, "Outstanding" and mean it! Yes, it can be as simple as flipping a switch. Change your attitude and watch your business change for the better.