Challenges and changes will be the hallmarks of
2016, but this year will also present great opportunities to far-sighted,
innovative individuals and organizations.
1.
Economic headwinds intensify
Canada has been hit hard by the continued fall
in the price of oil and other commodities, on which our economy depends heavily
for investment and revenue. Not surprisingly, the province of Alberta has
suffered disproportionately, with tens of thousands of jobs lost; the
provincial government has also seen its tax and royalty revenues drop, inducing
a large fiscal deficit. A lower loonie is the inevitable consequence of a fall
in foreign investment to Canada’s extractive industries.
Of course, the global economy is highly
integrated, and difficulties in one nation are usually indicative of broader
trends. The weakening of commodities owes largely to a slowdown in the Chinese
economy, due in part to persistent soft demand for Chinese manufactures in the
most lucrative consumer markets: the U.S., the European Union, and Japan. China
has managed to sustain a relatively high growth rate since the 2008 Great
Recession with the help of public expenditures and private credit. But this
tactic seems to be nearing the end of its rope, and investors are nervous about
the implications—hence the volatile stock market.
All in all, 2016 is likely to be another year of
economic uncertainty, and recession is a distinct possibility for many
industrialized countries, China included.
2.
Millennials move up; Gen-Zers enter the workforce

The visibility of this shift toward youth in
business and politics will grow, as will its influence on consumer-market
dynamics. Businesses that cater effectively to the preferences of the under-35
cohort by embracing mobile technology, values like social justice and
environmental sustainability, and somewhat non-traditional work environments,
will prosper.
3.
Departures from “business as usual”
Infused with youthful vigour and an innovative
mindset, many organizations are adopting new ways of working.
Some workplaces have introduced elements of fun
and relaxation into their office environments—like ping pong tables, recreation
areas, and even dedicated spaces for taking naps. Others offer flexible work
schedules, including unlimited vacation, conditional on employees completing
all of their assigned tasks within a set timeframe. And last year, CEO Dan
Price of Gravity Payments made headlines when he announced a minimum annual
salary of $70,000 for workers at his business, and cut his own compensation by 90 percent.
With more young, socially conscientious
individuals in the workforce and greater diversity in the executive suites, the
trend away from traditional corporate structures and workplace dynamics will
continue.
4.
Growth of the “gig economy”, and friction with the old order
The phrase “gig economy” is largely a misnomer,
since a lot of “gigs” are really short-term employment stints, often in the
service sector. For example, a customer who commissions a driver through a
ride-sharing service is effectively hiring both the motorist and the company to
provide transportation. But because of the informality of “gigs”, the temporary
employer typically needn’t pay a minimum wage, or cover expenses like health
insurance, workers’ compensation, payroll taxes, or job training. As a result,
“gig” workers’ labour costs can undersell those of their counterparts in established
industries by a wide margin.
In many major cities, taxi companies and drivers
are lobbying municipal governments to either nullify certain regulations on the
taxi industry to enable taxis to “compete” with ride sharing, or outlaw ride
sharing altogether. Either way, the consequences for customers could be
significant. Last year, the California Labor Commission ruled that an Uber driver was an employee
rather than a contractor, and thus was entitled to claim certain out-of-pocket
expenses. If this ruling encompassed all such drivers, ride sharing could lose
a big chunk of its cost-competitive edge.
The inherent conflict between traditional work
and “gigs” is far from settled.
5.
Opportunities in mobile services
Mobile technology has both greatly improved and
become ubiquitous over the past decade, and accordingly, a healthy bottom line
awaits companies that ride this wave successfully. A mobile-friendly web
presence is more important than ever before, and businesses should strongly
consider developing their own apps to facilitate access for customers with
smartphones and tablets.